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Arbitrarily refunded my payment with no contact at all.
I think you need to amend your postage rates, I was offered either Recorded at £5.95 (which no-one with an ounce of sense would pay for a £10 album) or standard at £1.00, which is what I selected. I know that the minimum cost for an LP with any postal service is £3-plus so you are shooting yourself in the foot a bit?
